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Birmingham Disabled Facilities

Facilities for Those with Special Needs

Birmingham International Airport tries to ensure their disabled passengers are able to travel as comfortably and hassle free as possible. Facilities for disabled travellers include:

Assistance at the airport is provided by OCS Ltd and you can get in touch with the helpdesk directly on 0121 767 7878

Disabled Parking

There are disabled spaces available in the Drop and Go area close to the terminal building and if your stay is less than one hour it's free. Parking for longer periods is available in the Multi-Storey car park. If you need assistance from here there is an 'Assist' button at the entrance/exit to car parks.

Advice

To ensure maximum assistance make sure you contact your airline directly or through your travel agent to advise them if you have trouble with walking, need wheelchair assistance or have any special dietary requirements. This will enable any special arrangements at the airport or during the flight, to be made.

Wheelchairs are available on request and if you require assistance from check in you should advise your airline or travel agent when booking.

Tips for Disabled Air Passengers

You should compare the arrangements offered by different airlines before making your booking and be sure to check whether the cost of any special assistance is included in the price of your ticket.

Inform your airline of your particular needs in good time and check the policy of your airline if you wish to remain in your own wheelchair to the aircraft door rather than transfer to an airline wheelchair at check-in.

Remember that there are often long walking distances within airports and that this may cause you to require assistance. Pre-arranging any necessary assistance will ensure that it's available and that no time is lost in waiting for it to be arranged once you arrive at the airport.

For comprehensive information about disabled air travel visit Flying with Disability.