Making your way through the airport can be tough at the best of times, but even more so if you have mobility, sight or hearing restrictions. For this reason, OCS is on hand to offer a range of special assistance at Birmingham Airport. If you require any special assistance during your journey through Birmingham Airport, please contact them on 0121 767 7878, or on assisted.travel@birminghamairport.co.uk.
Help Points are available at key arrival locations to connect you directly with the airport’s Assisted Travel Host team. Assistance is typically provided within 30 minutes.
To request assistance, press the intercom button at any Help Point to speak with a member of the Assisted Travel Host team.