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Birmingham Disabled Facilities

Special Assistance must be booked with your airline or tour operator at least 48 hours in advance before departure or arrival at Birmingham Airport.

At Birmingham Airport, the Special Assistance services are operated by OCS. They can be contacted on 0121 767 7878, or on bhp.prm@ocs.co.uk. Their reception is located opposite Spar, in the main terminal building.

Facilities at the Airport

There are induction loop systems in various locations around the terminal.

All toilets within Birmingham Airport have disabled facilities, and a dedicated Changing Places toilet can be found in the Departure Lounge, not far from the WHSmith Book Store. Please note that if you would like to have access to this, you will need to prearrange it with OCS in advance of your arrival.

All security staff are trained to be sympathetic to passengers with reduced mobility and a private search area is available if you would prefer.

Getting To The Airport

Once you arrive there are help points throughout the area to call for assistance in getting to the airport.

There are points next to disabled parking bays in Car Parks, 1, 2, and the Drop and Go car park. There is also one in Car Park 5, as well as an accessible bus service to the terminal.

You will find a help point ned to Air-Rail in the Birmingham rail interchange, as well as two locations outside the terminal itself.

Car Parking

60 minutes free parking at the Drop & Go park for Blue Badge holders (you will need to have your blue badge to present at the Meet & Greet cabin).

Car Parks 1,2 and 5 also have disabled parking spaces, however these are charges at the normal rates.

Please note if you are parking offsite, you will need to check with the car park provider about their disabled parking options.

Electric Mobility Aids

If you would like to take your own Electric Mobility Aid, then you will need to inform your airline of the specific make and model, weight, and dimensions. The airline needs this information because they need to make it safe for travel.

You will be reunited with your electric mobility aid upon arrival.

Survey of Airport Experiences of Persons with Reduced Mobility

The Civil Aviation Authority are running a year long survey about disabled travel, and would appreciate your comments about travelling through Birmingham Airport by